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Veritas-Health LLC has recently released patient forums to our Arthritis-Health web site.

Please visit http://www.arthritis-health.com/forum

There are several patient story videos on Spine-Health that talk about Arthritis. Search on Patient stories
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Spine-Health Banning

dilaurodilauro ConnecticutPosts: 10,040
edited 06/11/2012 - 7:36 AM in Spine-Health Announcements
This is a very serious and delicate subject. Spine-Health is an open registration site that provides all the services at no cost to the end user. Our registration process is also very simple, we do not ask for much information. Many other sites require new members to provide much more details.
The reason we do not do this is two-fold:

1 - Once you logon to the Forums you will see just how much information is available and tell others about this site
2 - We encourage all members, laying out restrictions about how to register could wind up losing members

Spine-Health has two major parts to it:
1 - The Forums as we are in now
2 - The Rest of the site (Treatments, conditions, etc)

Most people deal only with the Forum side. I started out almost 7 years ago on the main site side. I was looking for information about Thoracic problems. Later on, through an interesting article, I registered for the Spine-Health forums.

I was a member like anyone else for about 6 months. I knew my information about spinal problems, but treaded very lightly since I didnt know the site or the member community. In a short time, I felt so comfortable, that I could say almost anything, much the way I do today, no offensive, not to put anyone done and always being able to back up what I said..

In a while I fold out what BANNED meant.. But I really didnt know why. At the time Greg (was our Sysop) and he explained in detail why and how a member got banned.

Fast forward to our current days and as System Administrator for this site, I look at all bans that do happen. The moderator team does NOT take banning lightly.
We discuss this as a team and now with the Authority group we can bounce things around.

Why and How does a member get banned?
Normally that happens when a member violates one of the forum rules. But many people have asked me what are those rules and where are they? Anyone that has registered in the past 18 months would have received a note telling them to review the rules. We have also made these rules available through our FAQ , which is on the main forum tabs.

Many of those rules are black and white and its easy to identify a person that violates them. But there are many times when a person gets a warning and it doesnt seem to fit into one specific rule violation. Thats true, rules are rules and can never be set up to take into account every situation. That is one of the reasons we have the statement about Spine-Health reserves the right .......

The way the process works, IF a member is identified as having broken one of the rules, a moderator or authority will send that member a private message indicating that they have just received a formal warning and why.

Three warnings and you get banned. Since we've been on this site, there are less than .01% of the member community that every allows themselves to get a second warning. Once they get that first warning, they do what ever is necessary to make sure that does not happen again.

But we do have members that get a second and a third.
To me, once you get warned, you either straighten up or
you ignore what is being told to you and do what you want.
Those are the people that get banned the quickest.

The only other scnerios where a member will get banned on the spot is if:

a - Use of any pornographic statements or content
b - Mis represent who they are to the rest of the community.
c - Foul language

I have made a point to let the team know that there are so many people dealing with pain, so we need to give some tolerances. We do, but believe it or not, the member community as a whole does not want us to give any leeway.
They enjoy being on this site and when they see someone, anyone, newbie or oldtimer causing problems, they want that dealt with immediate and strong actions.

I have been on many forum sites, but none of them can even come close to how members protect other members here.

That is something all of you should be very proud of


Ron DiLauro Spine-Health System Administrator
I am not a medical professional. I comment on personal experiences
You can email me at: rdilauro@veritashealth.com
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Comments

  • Thanks Papa Ron,

    you the moderators and authority team do such hard work keeping the site running smoothly. I do find it sad that some people cannot follow the rules. I havent been a member for very long but i do enjoy all the information i get from the site. There are so many wonderful and knowledgable people here. I may not be able to remember every rule but i do know the basics and those would apply online, at home, or in public. To me it is easy i will show respect and compassion to everyone on this site or elsewhere. I am sorry that you have to deal with situations like this SH is not a place for foul language, offending others, or causing any other type of problem I am here to learn what i can, enjoy my time with other members, and maybe some of what i am going through will help someone else. I wish you all the best in dealing with these situations and i hope you have a restful and painfree night.
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