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cessccess Posts: 12
I have had issues with logging in because the site makes you have approve cookies. This is something that should be highlighted cause I could get into chat, but my password wouldn't work for forumns. I tried to get help for this, but cause i couldn't log in there is no support whatsoever. I don't mean to be negative, but somewhere on the system it should have told me what the problem was. This was because of cookies, my support line was cut because of a simple security/privacy issue, kinda sad. :( I am glad I can use it now.


  • dilaurodilauro ConnecticutPosts: 9,856
    I use Spine-Health with and without Cookies. But I will say that I never need any cookies when I come in from Mozilla, or a Linux or Mac based browser.
    If I come in from Microsoft Explorer, it all depends on the Release that I am using.
    Release 6 - sometimes I can get in sometimes I cant, this browser release is NOT supported by Spine-Health

    Release 7 - Most of the time I can get in.. Best luck with Release 7 PRO

    Release 8 - I can get in to Forums, not into chat, manytimes it crashes Release 8.

    This was mentioned a while ago ( cookies ) as far back as the old site.. The IE Browser issues is still on going until Microsoft keeps current with all XHTML and CSS coding
    Ron DiLauro Spine-Health System Administrator
    I am not a medical professional. I comment on personal experiences
    You can email me at: rdilauro@veritashealth.com
  • trying to change password because I forgot the old one, now its asking me for the current one, which is the old one, why would I want to change it if I knew what the current one was??? Help
    Sheila Coughtry
  • LizLiz Posts: 7,832
    edited 03/20/2014 - 8:58 AM
    When you log in there is a tab at the top which says request new password...you could try that or is that where they are asking you?

    Liz, Spine-health Moderator

    Spinal stenosis since 1995
    Lumber decompression surgery S1 L5-L3[1996]
    Cervical stenosis, so far avoided surgery
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