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charging for not doing anything

AnonymousUserAAnonymousUser Posts: 49,671
edited 06/11/2012 - 8:39 AM in Chronic Pain
Has anyone ever heard of this? My pm doctor has me coming every other month now, finally. But here is what I think is a bit odd. My health insurance co pay is $30.00 for when I see her. But they told me when I come to the office to pick up the rx's I have to pay 10.00. I dont understand this at all. Ten bucks for what? I have no co pay for that amount anywhere in my insurance so I know they cannot bill the insurance for this, they are not doing anything medical that day whatsoever, I am strictly walking in getting rxs and leaving, so why in the world could they justify charging for it? My old pm doc would mail it to me and I had to pay for the mailing, no problem it was 2 bucks. Anyone ever encounter this before?



  • Yup everytime they fill anything out for me they charge me $10 processing fee. Sucks but what can you do?
  • My doctors office tried the same but it only lasted maybe a month. I think they found people were going without because they didn't have or want to pay out any extra money. I only had to do it one time and they had quit.
  • My PM does not do this but my GP does. I guess that they figure they are covering administrative costs by charging the 10 bucks. Look at the bright side at least they are saving you 20 bucks every other month.
  • Even though they don't see you for anything medical on that day, it still requires someone on their staff taking time to pull your file after the refill request is received and then it requires the doctor's time and attention to review your history prior to writing the prescription and to complete the required documentation afterward.

  • I guess what bugs me about the whole deal is they dont file a claim with insurance company on this, I asked them, they said no. I can see if they are calling this an admin charge, but are they contracted with United to this? I doubt it, but maybe they are . It just confused me because supposdely the charges are outlined in my handbook so to be asked to pay something different was sort of strange
  • It's not a medical service, so insurance isn't involved. It's administrative and most insurance policies specify somewhere in the fine print that administrative services/costs are the responsibility of the patient.

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