My PM doc suggested physical therapy after I had a procedure done. When I saw hiim last week I gave him all the info for a place near where Iive that takes Medicare. He was going to write a script and have it faxed over.
Its almost impossible to get a return call from any of his staff. His assistant called me back after a couple of days and said she would take care of it either that day or the next...nothing....the PT place has also called and no response from doc's staff. Finally yesterday I got a return call and the doc's staff member said she was gong to fax the prescriptin over...
As of this morning I spoke to the lady at the pt place and she said she has not received anything.
I am really happy with my PM doc, he is considerate, patient, explains everything but his staff leaves something to be desired.
Since I cannot get them to let me speak to him, how should I handle it. My husband feels that I should write a letter to the doc and post it as CONFIDENTIAL.
I just feel that if a doctor wants a patient to do pt in addition to a procedure and feels that it will halp the patient, why can't the staffers do their job and follow thru.
I'm sorry if I'm griping but this has been more than a week and still nothing.