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Avatar help please

immyaliimmyali Posts: 399
Ok, so i've been trying to change my avatar (picture thingy).
I've deleted the old picture, submitted, gone back in to edit, browsed and added the new picture and submitted and the old picture is still there.
I've even logged out and logged back in and still hasn't worked.
I've tried several times, what am I doing wrong?


  • dilaurodilauro ConnecticutPosts: 9,832
    There is a problem in the software that for people that have changed their avatars several times, that when they put in a new one, many times it resorts back to the previous one.

    I have Deleted,Replaced,Deleted,Replaced, Refreshed the Browser, Login/Logout, doesnt matter.

    We know its a bug, but honestly, its something that is low on the priority list.

    There are times when I replace my avatar, it stays for a day or so and then goes back to the previous one.

    Wish I could say something else, but thats what we have to work with
    Ron DiLauro Spine-Health System Administrator
    I am not a medical professional. I comment on personal experiences
    You can email me at: rdilauro@veritashealth.com
  • At least I know i'm not going crazy- Yet!
    Thanks Ron
  • My avatar changed of it's own accord today! And here I was getting jealous because yours worked.
  • Don't say anything Kylie. If the program hears you it might change it back or delete it... ;-)

    I swapped mine about 10 times and got nowhere. Then next time I login the new one is there. It's purely hit and miss.

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