Hi everyone! I'm new here so I wanted to introduce myself, I'm Jess. I was in a car accident in 2004 where I was in my friends car which was hit by a drunk driver and I now have chronic neck an upper back pain. I have been treated fairly well, have been getting radiofrequency treatments which help for about 9-10 months and have been treated with medication (tramadol, vicodin). Well anyway, I had a great Physician assistant who was very nice, understanding and helpful. She left
So I now have a new nurse practitioner and she doesn't really know me very well. Here is my issue, a couple things. I need my radiofrequency and am well overdue for it and have been able to show that it would be effective for me but my HMO has decided to stop authorizing that treatment. Okay, so I have the great advantage of being able to switch companies at open enrollment in a few months, so fine, I'll do that but in the meantime, my neck and back are very painful. So then I fell down the stairs and reinjured myself. That was a month ago and my pain has significantly increased and nobody seems to be listening to me! Honestly! I am so upset about this, nobody listens! I went to a primary care doctor (I couldn't get in to the pain management doctor because they are booked out about 6 weeks) He sort of coddled me, through me a script for 30 vicodins and said I'll be fine in a week. Well a week went by and I wasn't fine. So then I called the pain doctor. They increased my neurontin (oh and by the way my Primary doc doesn't want me on neurontin because it is causing urinary retention but the pain doctor either isn't hearing me when I say that, ignoring me or doesn't think its an issue). That helped me get to sleep but not stay asleep which is a big issue right now, I wake up and can't go back to sleep because my back hurts and I can't find a comfortable position. So then I called again yesterday. The nurse was sort of new, she snapped at me when I told her what I am taking for pain, "who are you getting those vicodin's from?" I told her "you guys, but I did get 30 from the primary care doctor" she just said "oh.....sorry, I didn't see that." Yeah, so then she said she'd talk to the doc and get back to me, she didn't so I called this morning and the receptionist said that their is a note in my chart that the nurse did get an answer, I said "why didn't she call me?" She said, "it says, re evaluate, maybe try trigger injections." I've tried those, they didn't help at all, that should be in my chart too and to re evaluate I would have to wait 6 weeks. I said "what do I do for the next 6 weeks then?" She told me a nurse would return my call. The nurse then offered a sooner appointment, in 3 weeks instead of 6. So whats the deal anyway? Why are they being like this? I have absolutely no history of drug seeking, this is a medical issue, I can't sleep, I am having issues with my family relationships, I have trouble caring for my infant son. Why are they not treating me? I am so upset about this and have no idea what to do, where to turn, who to talk to and am scared to death of being labeled! Sorry about the long post. Nobody is listening so I'm hoping someone will maybe read this. I'm so fed up!