There are several patient story videos on Spine-Health that talk about Arthritis. Search on Patient stories
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I fought with Cigna last year trying to get a cervical ADR and was denied after all appeals based on it being considered experimental and unproven. I recently spoke with my lawyer who represented me to ask when I should try to fight again and she said that Cigna just changed their policy to approve cervical ADR and I should get to my surgeon right away!
Here's the link to Cigna's policy renewed Dec 15th 2012.