We just had a situation where a member decided to violate and ignore forum rules several times. They were warned about it to start with, explain what the rule was, told them why, etc
We tried to nicely state that they need to stop ignoring the forum rules and moderator warnings. Normally, that is more than enough for any member to see the problem and make the
necessary changes to remain a good member at Spine-Health.
But then we do get members that get in a frenzy, try to see how badly we have mistreated them,etc I know what we do and why we do it, so I am totally convinced we do it right.
So , what happens is that some members think we can be too hard, too rough on following the rules. If anything, we try to be flexible when it comes to about 80% of the rules. Some things
are black and white and some in are in the grey area.
We much rather have a discussion with a member that has broken a rule, figure out it will not happen in the future. Everyone wins,
the member remains a good member here to be able to contribute and receive help and we (moderators) can spend more time helping other members.
But I will also be the first to say that we are not going to be bullied or pushed around because someone doesn't want to follow rules.
Work with us and I grantee you we will always work with you.
Ron DiLauro Spine-Health System Administrator I am not a medical professional. I comment on personal experiences