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Charged when late or cancel your Apt.

I am wondering how is that right that if you don't call to cancel 24hr or 48 hrs a head you get charged any where form $150 on down.
Yet time and time again I have sit for 15 to an hour waiting to see a Doctor, excuse me is their time more important than mine?
My husband has to drive me to these apts and take time off work maybe we should charge them for his time missed when they are late.
Last week I arrived for my apt. to get a CT scan and the receptionist said "you are late" I said no I am not and let her listen to my recorded message from them. I had to leave and come back an hour later so they could fit me in. My husband was furious especially since there is the sign when you walk in " late or cancel you are required to pay $50". Is their time more important than ours?
That is not a rare incident do others run into that with the Doctor's you see? It is just hard when you don't know if you will even be able to walk the morning of your apt. and I rarely ever cancel an apt.


  • It is the norm here in Australia for specialists to chat page the full consultation fee if you don't cancel your appointment 24-48 hours in advance. Their reasoning is that they could have, with proper notice, offered the appointment to someone on the waiting list.

    I was pleasantly surprised recently, however, when I had to cancel an appointment with my rheumatologist at the last minute. I had woken up terribly ill on the day of the appointment and phoned them to cancel. I asked how much I would need to pay ... even had my credit card in hand in order to pay for it, when the receptionist said "no charge". She just wished me a speedy recovery and invited me to make another appointment when I was feeling better!
  • I really thought it was a new thing but guess not and I see what you mean about using the time for someone else but it still bugs me. I think it is the part where a lot of times my husband misses work which costs us money and I also have had the Doctors office call and ask me to re-schedule due to something coming up on their end. It was nice of them to do that for you. I guess it is just another thing we have to deal with and lucky to have the money to pay it cause it could be a hardship for others.
  • dilaurodilauro ConnecticutPosts: 9,842
    I can understand this
    I have an appointment for 3:00 I show up on time but I am not seen by the doctor until 3:45 which disrupts my day
    I did this once. When I had to wait over 35 minutes for a doctor, I submitted s bill to the doctor for my lost time/wages. At first they looked at me if I was crazy. But when I showed them how serious I was they understood. Now if ism late for an appoint the I will pay the charge, likewise if I have to wait too long for the doctor after I am in on time I will charge the doctor. Since then I've been seen on time
    Ron DiLauro Spine-Health System Administrator
    I am not a medical professional. I comment on personal experiences
    You can email me at: rdilauro@veritashealth.com
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