In a little bit, I will be heading out for my C5-6 fusion, a day late and a frustration short.
I just wanted to share the fun I had this past week. It might be instructional, it might just leave you shaking your head.
Wednesday, five days out from originally scheduled surgery, I found out : a. I had missed my dental cleaning, b. my hair cut was on the book wrong at the place, and worse, c. the insurance had denied my pre-authorization pending further info. The neurosurgeon's office said they needed to send more details about the PT I had tried (they said I hadn't done enough, but I went to my appointments until the therapist said I shouldn't bother continuing, wasn't making enough progress and should save my money), and that the insurance wanted me to be cleared for surgery by my primary care provider for the tiny nodule that was found on MRI - that none of the doctors consider an issue and that was not palpable.
So I called my pcp and they faxed the letter to my ns who sent it to the insurance.
Monday morning (my surgery had been bumped from arrival at 6 to arrival at 11 to make time for approval) we found out that they didn't approve yet because the pcp had *personally* handwritten the letter, rather than have it typed by her assistant. And that just wasn't good enough.
The pcp office did get a typed version out, but not in time to have surgery that day. So it was going to be either today (Tuesday) or next week on Monday, depending on when approval happened. It happened at 4pm, so Tuesday it is. Phew! (I am mentally prepared, and didn't want to have to wait another week!)
Full speed ahead, Mr. Sulu!
I hope to be back and sharing how helpful it was...