I have been a long time CVS customer. I have had so many problems with them that I cannot even get into all the issues, suffice it to say that I have the regional director on my speed dial. They have denied medications for my 2 year old based on their error, they have denied me medications based on their incompetence etc...
This latest incident is a little odd. I am on 28 day scripts for 100MG MS-Contin and 15MG MS IR's. Last month my Dr decided to give me a 30 day script, which is odd and even he is not sure why. However, I ended up being 4 pills short this month. The odd thing is, 56 is my usual script, incidentally 4 pills short.
Regardless, I cannot blame anyone because I am not sure what happened to them. My wedding was also this month, my meds were on the road quite a bit. People in and out of my hotel suite etc...
So I bring in my script, 2 days early and CVS throws a fit. Refused to fill it, won't have any part of it etc... I call the regional and he won't return my calls.
We all know that 2 days early is not uncommon for script refills for convenience. My Dr called them and told them that it was his mistake and they need to fill it because I am out. No good.
So today is exactly the 30 day mark. I went into my Dr today and changed my pharmacy at his office to Walgreens across the street. Need to be upfront if you want to be treated. He agreed to the change.
My question is, CVS told me they would not fill it till 9/2 but that is 31 days. My Dr told me to go over to Walgreens today and get it done because today is the 30 days. Does anyone think this will be an issue or do I have to wait for 31 days?
This is just such a mess and now have been suffering for 2 days with no meds.
He said if Walgreens gives me grief to tell them to call him. Of course, they won't. But I am just curious what people think.