I'm scheduled for ACDF surgery for C6-C7 on October 24 after a year of pain and conservative methods. I'm waiting to see if I will be approved but I'm a planner and like to be prepared for the worst. We just recently moved to TX and got new jobs with new insurance and new doctors. My new doctor never asked for records from previous doctors or physical therapists or anything like that just simply went over my history of what I have tried, what has worked, what hasn't worked, ect. And then based on my pain level and my MRI he decided that surgery was my best option. From what I understand my insurance requires "documentation of conservative treatment". I have a PPO if that helps. Is that documentation simply him telling them what conservative methods I have tried or do they need all the records from all my previous doctors and Physical therapists? Any input and personal experiences would help a lot.