I am in a bit of a "situation" that I am unsure how to handle where we live.
About 3 yrs after my injury when we realized this was long/life term we move from our farm home way out in the country and into a in town maintenance free apartment complex.
This place is VERY costly a month. However we felt it was well worth it. They are on call 24/7 and will do anything and everything for you. They just stop short of changing your light bulbs and if the right person is around they will do that as well
HOWEVER - we have never taken advantage of it or even fully accessed it to the extent we could.
Every winter we call and ask that they place a bucket of salt in our hallway which then hubby does all their sidewalks for them in front of our building. We decided that this was better and more safe then waiting hours and hours for all the sidewalks to be done. He shovels them and salts them and all we do is call the office when we in our building are running low on salt.
This is our 4th or 5th winter here with doing this with no issues.
Back up a few weeks:
After my Thanksgiving fall and double knee blow out we contacted the head manager of maintenance and explained to him in person that we needed my parking spot ( we have private marked spots ) moved as I can not get in and out of my car with the walker now. Sadly a woman in our building passed away in Oct and she had the end row parking spot right next to the sidewalk which is very wide and open. No one has moved into her unit yet.
We were assured it would not be a problem to repaint the numbers and move me.
Note*If you park out of your number, they will tow you!!!
Two verbal and one written request later - we have NO salt in our building and no new parking spot.
Salt - I have no idea why - I keep calling daily and reexplaining that we need this. They just keep coming over and doing the sidewalks instead. I explain that when they leave at the end of the day the snow/ice does not stop and we need to reapply the salt so I can walk safely. They say they understand and do nothing - again.
Parking - It is wet here with the snow/ice so I get repainting can be a issue. However we gave them several ideas of how to dry the VERY small area that need repainted and are met with a mute response.
I feel before that I was "just injured" and now I am "officially handicapped" I am being met with resistance from the management here.
Does a handicapped status make them MORE responsible for me - hence their ignoring me?
How far do I push this?
L1 - S2 "gone" useless in 1 way or another. DDD. RA. Bone Spurs. Tons of nerve damage/issues. Stenosis. Both knees replaced. 50 yrs old. I had a great fall (hence my user name) at age 41 and it has been a domino effect every since.