I'm sure we've all experienced problems with a pharmacy at one time or another if you take narcotics. If you happen to live in Florida as I do, then you definitely have experienced such problems. If you've read any of my posts, most of you know about my issue with losing the use of my pain pump due to a blocked catheter. That has caused me the need to return to oral medications that have been mostly ineffective. I get a script for an extended release med along with an immediate release drug. Each time one or both haven't worked at all and I have to return in a week, two weeks or month to get something different or a higher dose. Each time my return to the pharmacy has resulted in raised eyebrows, along with an inquisition. And each time I dread more and more having to go in there and I often leave in frustration and tears.
Well, after my most recent grilling by the pharmacist, I began thinking. For some reason (and I can't remember why) the head pharmacist had given me her email address a couple years back. I didn't know if it even still was a good email address. I thought, why not contact her and let her know what's going on and see if we can resolve this somehow. So I wrote her a couple paragraphs explaining what had been going on, how it had been affecting me and asking for her help. Surprisingly, she left me a very nice voice email saying she would like to discuss things with me and provided me with a day and time to best have this discussion. We had our meeting 2 days later and I expressed how painful this situation had become and also told her my dr had also suggested I move away from her pharmacy and go to a local family-run compounding pharmacy that he felt would be more accomodating. I explained I didn't want to change as I had been with them for 12 years and not only got my narcotics there but at least 12 to 15 other medications on a regular basis. She then explained to me about the changes in laws and procedures on their part and also told me that many doctors are resistant to these changes and feel that anything they write as a prescription should be honored without question, but said those rules no longer existed and while the drs' orders were once absolute, now the pharmacist has a duty both legally and morally to question anything that seems unusual or excessive but also said there's no reason why those things can't be worked out among the dr, pharmacist and patient with a little communication. She then told me what to do any time I needed to have a prescription changed early or additional meds are required. It wasn't complicated and mostly just required me to keep a handwritten or typed chart of what was taking place, have the dr initial or sign off on it and then provide it to the pharmacist along with the new prescription to be scanned in their system. That way everyone's needs are taken into account.
Regardless of what works, my point is if you're going through the same things I've been experiencing with your pharmacy, go in or call the pharmacy manager and discuss your concerns and needs with them. Don't assume they just want to pick on you or single you out. Who knows; you may luck out like I did and be able to find a way to work things out with your pharmacy so you can avoid the upset it causes each time. You have nothing to lose and everything to gain in this regard. It has taken a huge weight off my shoulders.